2018
Master of Business Administration (MBA) in Tourism & Hospitality Management
University of Dhaka
Completed MBA in Tourism and Hospitality Management, earning a CGPA of 3.62/4.00. Degree awarded for the 2018 examination.
ABOUT ME
Bridging Finance, Responsible AI & Sustainable Digital Transformation
My work connects more than a decade of professional banking experience with research in financial risk, data analytics, artificial intelligence, and digital transformation. I am particularly interested in financial decision-making, anti-money-laundering and compliance, customer analytics, explainable AI, and responsible algorithmic systems.
My broader research explores how emerging technologies can create measurable economic and social value without compromising transparency, privacy, sustainability, or human agency. Current interests include generative AI and platform work, privacy-preserving causal marketing analytics, and climate-resilient tourism through destination digital twins.
Open to collaborating with researchers in finance, risk analytics, responsible AI, digital transformation, sustainable tourism, and data-driven decision science.
Education
2014
Bachelor of Business Administration (BBA) in Human Resource Management
American International University-Bangladesh (AIUB)
Completed BBA with a major in Human Resource Management, earning a CGPA of 3.35/4.00. The official transcript records graduation on 27 February 2014.
2008
Higher Secondary Certificate (HSC) – Business Studies
Dhaka Commerce College
Completed HSC in Business Studies with GPA 4.90/5.00 under the Board of Intermediate and Secondary Education, Dhaka.
2006
Secondary School Certificate (SSC) – Business Studies
Ideal School and College, Motijheel
Completed SSC in Business Studies with GPA 4.69/5.00 under the Board of Intermediate and Secondary Education, Dhaka.
Experience
2017
Cash In-Charge
Mutual Trust Bank PLC, Gulshan Branch
Leading branch cash operations, including cash-flow monitoring, reconciliation, vault management, transaction accuracy, team supervision, compliance, auditing, customer service, and operational risk management. Also supports business development and coordinates responses to cash shortages, system interruptions, and other operational emergencies.
2014
Customer Service Executive
Mutual Trust Bank PLC, Card Division
Managed customer inquiries, card transaction issues, dispute resolution, billing and payment assistance, card activation and replacement, credit-limit requests, complaint documentation, product information, cross-selling, and monitoring of unauthorized or suspicious card transactions.
2013
Pre-Sales & Product Portfolio Management Intern
GrameenPhone IT
Contributed to the development of PIPILIKA, one of the early Bangla search-engine initiatives. Coordinated between the Shahjalal University of Science and Technology technical team and GPIT, identified search-algorithm issues, and supported research, business-development ideas, and revenue-expansion initiatives.
Research Interests
My work lies at the intersection of technical robustness and social impact.
Financial Risk & Banking Analytics
Examining financial risk, banking stability, regulatory compliance, anti-money-laundering practices, and data-driven decision-making to strengthen resilient and responsible financial systems.
Responsible AI & Causal Analytics
Exploring explainable and responsible AI, causal inference, privacy-preserving analytics, algorithmic governance, and human-centered decision systems that balance predictive performance with fairness, transparency, and accountability.
Sustainable Digital Transformation
Investigating how digital twins, AI, mobility analytics, demand forecasting, and data-driven innovation can support climate-resilient tourism, sustainable service systems, better visitor experiences, and resident wellbeing.
Publications
| Status | Title & Journal | Year |
|---|---|---|
| in-progress | Sustainable Personalization Without Surveillance: Privacy-Preserving Causal Marketing Analytics for Long-Term Customer ValueSabbir Ahmed Chowdhury. Research manuscript investigating privacy-preserving causal marketing analytics and sustainable personalization. Using 2,205 anonymized customer records, the study evaluates whether data minimization can preserve causal, predictive, and customer-value performance while reducing dependence on extensive behavioral data. | N/A |
| in-progress | Platform Work After Generative AI: A Comparative Study of Job Quality, Skill Polarization, and Worker AgencySabbir Ahmed Chowdhury. Research manuscript examining how generative AI is reshaping platform work, with particular emphasis on job quality, skill polarization, algorithmic management, and worker agency. The study uses a systematic comparative evidence synthesis of 28 peer-reviewed journal articles published between 2017 and 2025 and compares pre- and post-generative-AI research patterns. | N/A |
| in-progress | Destination Digital Twins for Climate-Resilient Tourism: Integrating Mobility, Demand, Visitor Experience, Carbon, and Resident WellbeingSabbir Ahmed Chowdhury. Research manuscript proposing a socio-technical destination digital twin framework for climate-resilient tourism. The study integrates tourism demand forecasting, mobility simulation, visitor experience, operational carbon emissions, and resident wellbeing within a unified decision-support framework. | N/A |
Conference Participated
Recent speaking engagements and workshop contributions.
No conferences available
Honors & Awards
Recognition for academic excellence and research contributions.
Champion – AIUB Premier League T20 Cricket Tournament
American International University-Bangladesh (AIUB)
2nd Place – 440 Meter Sprint
Ideal School and College
Interested in my full background?
Download my full academic CV including complete publication history, teaching portfolio, and detailed project descriptions.